Our Values And Charter

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A Place In The World For Everyone

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Vision: There is a place in the world for everyone.
Mission: We support neurodivergent children, adults, and their families through therapy and education, fostering self-understanding, acceptance, and the celebration of their unique strengths. 
Our Values: Results, Certainty, Quality, Teamwork 
Driven by: Creativity, Passion and Fun

What We Value

Results
We celebrate every success, big and small, as your child makes meaningful and measurable progress toward their goals. We are dedicated to supporting you and your child at every step.
Certainty
We have absolute certainty that every child will communicate, play, and build friendships. With the right support, growth is inevitable. Most importantly, every child will find their place and truly belong.
Quality
We are certified to Australian Service Excellence Standards and committed to ongoing training and professional development. By using the latest evidence-based practices we ensure your family receives a consistently high level of care and support.
Teamwork
Our team provides holistic, personalised support across disciplines and cultures to ensure your child receives the best care in a way that respects your family's values and needs.

What Motivates Us

Creativity
We tailor our services to the individual needs of every child and family we work with, continuously adapting and exploring new ways to support your child’s development in a safe and nurturing environment.
Passion
We are passionate about what we do and how we do it. We are committed to keeping our work meaningful, engaging and relevant for every child and family we support.
Fun
Fun is at the heart of learning at My Therapy House. Children do their hard work through play, making progress in a way that feels natural and joyful. Our best connections happen when everyone feels comfortable, relaxed, and confident.

Our Priorities

Financial Health
My Therapy House is a sustainable and profitable business.
Community Engagement
My Therapy House is a community where everybody feels welcomed. We establish referral networks.
Learning & Growth
Staff are trained in areas of service delivery which includes specific discipline and overall business training.
Internal Processes
My Therapy House documentation, templates, policies, procedures and processes are clean, simple and accessible.
Creativity
My Therapy House programs and services are centred around social-emotional development and play.

Our Principles

Across 2025-2030, My Therapy House will uphold these seven principles of best practice reflecting Reimagine Australia (formerly ECIA) Quality Areas.

1. We are a family-centred and strengths-based practice

2. We are a culturally responsive practice

3. We are an inclusive participatory practice

4. We engage the client in natural environments

5. We are a collaborative multi-disciplinary team

6. We are a capacity-building practice

7. We are a quality assured and outcome-based practice

My Therapy House Adelaide Vision 2025

Our Charter

Common Goal

We work together with families to understand children and support their development.

Ground Rules

We care about people and personalise our services so they make a difference and make sense to the children and families we work with.

Process

We take time to listen to the families’ needs and concerns and understand what each family is wanting for their child. We work as an integrated team.

Team Culture

We care about, value and appreciate each other. We are proud of who we are and how we do it.

How We Do This

By checking in with each other on a daily basis and supporting each other; by communicating openly with each other, the children and families we work with; by caring and taking pride in what we do and how we do it!

My Therapy House Charter